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The ownership and top management of Trinetra Tours, under
the leadership of Tapas Banerjee, is a group of young and
dynamic people. We are in the trade for only one reason -
we love it; and this is what that makes us different from
our competitors. We at India Sri Lanka Tours does not claim
to offer better tours by showing 'better' the sights of India.
The latter are a part of our historical creativity for all
to see and form their independent opinions. It is our inherent
love for people and our desire to serve them that make our
tourists feel wanted and cared for. This in turn engenders
their faith and confidence in our intentions and abilities.
With this kind of assurance, our tourists are in a better
state of mind to appreciate the tour without feeling edgy
or defensive about an alien country with an alien culture.
Personalization of relationships is the mainstay of our tours
and we are able to provide the same for the following reasons
:
We make an effort to understand the needs & interest
of our customers. We make an effort to maintain a flexible
and pragmatic approach to tourism. In this website, we will
NOT restrict you with suggested tour itineraries, but, lay
out for you destinations that we think would be fascinating.
Then, depending on your interest, and your comments about
the destinations listed, we would use our skills to tailor
make a "Special Interest" tour that would take into
consideration both your choice of destination as well as your
special interest be it photography, walking, biking, wildlife
viewing, observing traditional cultures and lifestyles, art
& architecture etc. The reason behind this approach is
an effort to personalise the tour to the interest and choice
of the customer.
We do not consider people as numbers or files to be dealt
with. Each individual represents to us an individual identity,
with whom we look forward to establishing genuine friendship
All our special interest tours are fully escorted by hand
picked quality escorts. We are confident of the intentions
and motivations of the escorts we work with. Also, we are
in complete realisation of the fact that in a service trade
all depends upon the quality and amount of efforts one puts
in. Our escorts are not only well informed about the places
covered in the tour, they are well educated and from cultured
families. Besides being able to discus with tourists on diverse
topics (not limited to travel alone), they spread good humor
and cheer - thus creating a sort of family atmosphere where
everybody cares and is tolerant of fellow tourists. We have
had tourists leaving with tears in their eyes. So strong was
their love for India and so strong was their attachment to
our escort who made it possible for them to have such a wonderful
holiday within a family atmosphere..
We expend a lot of time and effort in identifying hotels
we think our tourists need. The hotels are hand picked and
reasonably priced. Many of them, although modernized , still
retain their character and old world charm. We look for clean
comfortable beds, clean western style attached toilets with
hot and cold running water, good ambience, clean uniform of
staff, good restaurants with a choice of meals, air-conditioning
and the most important thing that is the the personalisation
of service. The atmosphere should be friendly, helpful and
hospitable - the essence of our tours.
We enjoy the privilege of being bestowed with some of the
best rates from the leading hotels of the country. This enables
to us the opportunity to provide the best hotels at the best
prices. In today's age when customers are net conscious, they
tend to check the hotels they are to stay. It pleases them
no ends when they realize that they are booked in top end
hotels.
Finally, within India, we operate through a network of
extremely professional sub-agents. Again, here we share the
same kind of family relationship that brings out the best
in each of us for the other and our tourists.
We realize that it would be difficult for you to evaluate
the quality of services we promise. However, there is a way
out. Try talking to us; try corresponding with us. You would
soon realize that you are dealing with a "different"
kind of people who hold a very distinct and refreshing attitude
towards not only the travel trade, but, also in the manner
they deal with you. There is also another way out; upon your
request, we can mail to you a sample list of customers who
have been on our various tours in the last few years. We suggest
you get in touch with them for a first hand account of the
customer's side of the story. Somebody said, and, we agreed
that the proof of the pudding is in eating it !! So, why not
take opinions and impressions of the people who have "
Tasted " the pudding?
We look forward to associating with you and look forward to
hearing from you.
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